Birthday recognition: The employer ROI
You might think that recognizing employee birthdays is a minor gesture. After all, it’s just one day a year, right? But the value of birthday recognition is massively overlooked for its strategic potential. Luckily, there’s a whole stack of research out there that helps us to understand things like:
- Why employees are more likely to quit around their birthday
- The way birthdays can create a sense of belonging at work
- How remembering birthdays can improve brand advocacy
Birthdays are emotionally significant touchpoints, which you should take advantage of as an employer. This doesn’t mean you’re going to have to start writing birthday cards… but it does mean that you ignore birthdays at your peril.
Birthdays create reflection, which gives you leverage
Let’s start by discussing why birthdays are such a significant opportunity for delivering employee recognition. The main reason is that birthdays give you leverage. What do we mean by that? We mean that whatever recognition efforts you put in, the results are amplified.
This is because birthdays bring with them natural moments of reflection. They’re a major milestone where people find themselves naturally reviewing their position – their achievements, their failures, and their general satisfaction in life.
Which means that anything you do around an employee’s birthday, is going to have a much bigger effect than if you did it on a random Thursday.
So if you want to maximise your recognition efforts, then there is no better time than when a person is actively thinking back on the last 12 months of their life. You want to take that opportunity with both hands, and make sure you bring their best achievements and memories to the forefront.
Doing this will help them feel a bigger sense of accomplishment and satisfaction with their career, during this crucial time of reflection.
Attrition is higher in the run-up to birthdays
Unfortunately, this leverage works in reverse, too. Meaning a failure to recognize achievements around a birthday, leads to a higher-than-usual feeling of discontent. In fact, there’s research out there that proves this!
Harvard Business Review found that job hunting jumps by 12% just before birthdays! This period of reflection is particularly intense for midlife milestones, such as turning 40 or 50 – but it happens to some extent, every single year.
If you knew that something was increasing your turnover by 12% each year, you’d be asking your HR department, your operations managers, your recruitment teams, what the heck was going on! And that’s because 12% is a significant increase in attrition.
Of course, most employers don’t seem to realise this – and that’s because birthdays are not shared events. Unlike periods of shared reflection, such as Christmas or New Year, which see turnover rates spike by around 15%, birthdays go under the radar. They are distributed throughout the year, making it very difficult to pinpoint them as a cause for anything. But they do contribute to turnover!
Look, the take-home point here is that acknowledging employees during periods of reflection can help to enhance their sense of value at an important juncture, and reduce this attrition risk. And for many, that important juncture is their birthday.
Enhancing the sense of belonging for better engagement
The simple act of remembering an employee’s birthday can help them to feel a sense of belonging, by connecting an important personal milestone with their workplace culture.
Research published by Deloitte in 2020 concluded that employees who feel a sense of belonging are more engaged – and as a result, more productive. They went on to explain that this sense of “belonging” comes from a combination of the three C’s. These are:
- They feel comfortable. Employees feel like they belong when their working environment puts them at ease.
- They feel connected. This means they have a connection to the people around them at work, such as their colleagues.
- They feel as if they contribute. They want to know that the efforts they are making, are making a difference.
Recognising employees on their birthday may not necessarily make them feel more comfortable – especially if they’re shy, and you insist on singing happy birthday to them in front of the team. But it can certainly help you achieve the other two C’s – it connects them to the people around them, by showing that their personal life matters to you. It also reminds them to celebrate the contributions they’re making to your organization.
Building a platform for peer appreciation and kindness
Birthdays provide an opportunity for peers to express appreciation, strengthening social bonds. We don’t necessarily advocate big, public gestures when recognising an employee’s birthday – as mentioned before, not everybody wants all eyes on them. And many people hate singing!
But all the same, subtly sharing birthdays with the rest of the team, such as through a group Slack message, opens up the opportunity for colleagues to show kindness and peer appreciation to one another.
Acts of kindness, including simple acts of recognition, have been shown to reduce stress and improve overall mood. The Be Kind People Project even writes about how kindness has proven physical benefits, too – including lowering blood pressure!
So, if you want a happier and healthier workforce, by encouraging more acts of kindness in the workplace, then drawing a little bit of attention to employee birthdays is a great place to start.
Company culture: what you do beats what you say
Let’s talk about culture for a moment. It’s an overused word, and often loses its meaning – but it really is the holy grail of engagement.
Every company has values printed on posters or listed on a careers page. But what defines a culture isn’t what’s written down – it’s what gets noticed, remembered, and repeated. It’s the behaviour people expect from each other because it’s been made visible.
Recognising someone’s birthday is a tiny act, but it’s loaded with meaning. It shows that someone took the time to see them – not just as a title or function, but as a human being with a life outside the job. That kind of gesture might seem peripheral to performance or strategy, but it’s actually a clear signal of how people are treated here.
So when companies regularly mark birthdays, even in modest ways, they’re actually shaping norms. The norm becomes: we notice, we care, we include. And those signals accumulate. Over time, they influence how safe people feel to be themselves, how loyal they are when things get tough, and whether they choose to invest their energy or hold it back.
So, if you want to build culture through actions, consider making birthday recognition one of your company norms. It’s an easy way to make a difference.
The spillover effect
Of course, culture doesn’t stay at work. How someone feels when they leave the office – seen, valued, or overlooked – walks through the door with them when they get home. This is where the spillover effect comes into play: the idea that positive (or negative) work experiences impact life outside of work, especially in personal relationships and emotional wellbeing.
Recognizing birthdays might seem like a small gesture, but its emotional significance can extend well beyond the workplace. When someone feels appreciated at work, it affects how they talk about their employer to their partner, how they parent that evening, or even how they interact with the cashier at the grocery store.
In short, recognition ripples outward. And because your employee represents your brand, this looks good on you!
- Recognition fuels emotional uplift — Employees who feel celebrated are more likely to carry a positive mood home, improving interactions with loved ones.
- Partners notice workplace care — A simple “They remembered your birthday?” can reinforce a sense of pride in one’s employer and loyalty to it.
- Positive spillover builds advocacy — When employees share good stories from work, it reinforces the employer brand in authentic, trusted circles.
Research supports this. A study published in Frontiers in Psychology found that positive engagement with work (when self-driven and meaningful) contributes to greater family harmony and wellbeing. These effects are amplified when employees feel supported, valued, and emotionally fulfilled at work.
Small act with a big impact
Recognizing an employee’s birthday – or even just recognising their achievements on their birthday – might seem like a small act. But small acts, done consistently and with sincerity, are what build strong cultures and create results.
These moments also create connection, reinforce belonging, reduce attrition, and even improve how your people feel (and represent your brand) at home.
In an age where employee experience is the battleground for talent, birthday recognition isn’t the gimmick that some people seem to think – it’s a quiet, but powerful signal that reminds people they matter.